Great read! I’ve also been struck by the lack of systems thinking on display, not to mention lack of empathy. Totally agree that in some cases bureaucracy was the point. I hate watching our government moving toward “efficiency” and away from social good.
Great read! I’ve also been struck by the lack of systems thinking on display, not to mention lack of empathy. Totally agree that in some cases bureaucracy was the point. I hate watching our government moving toward “efficiency” and away from social good.